Frequently Asked Questions
No, Kaindl flooring is not suitable for full-surface gluing to the base surface. Full-surface gluing will impede the natural swelling and shrinking behaviour of the flooring.
Kaindl floors are suitable for use with hot-water underfloor heating systems. However, current knowledge suggests that Kaindl flooring should not be installed in conjunction with electric underfloor heating. Please write to firstname.lastname@example.org and request the current information leaflet on underfloor heating.
Carpets must be removed from the base surface before installing Kaindl laminate flooring. Carpets can cause excessive movement in tongue and groove sections. Subsequent material fatigue can result in a difference in height and gaps in the joint.
Any unevenness greater than 3 mm must be ground off or filled.
Applying a vapour barrier to a mineral base surface is mandatory. Omitting the vapour barrier will result in the exchange of moisture with the base surface and can, after the floor has been used for some time, cause the edges to swell and gaps to form due to damage to the tongue and groove connections.
Wood expands ? a 15 mm gap should always be left between panels and walls or other solid elements (heating pipes, pillars). Transition, closing or end profiles should be used between individual rooms.
Expansion joints are required in rooms larger than 10 metres in the longitudinal direction of the planks and wider than 8 metres in the direction of panel width.
Kaindl endeavours to find a mutually acceptable solution to any complaint. we therefore kindly ask you to check the panels for visual defects prior to installation. Processed panels are excluded from complaint! Processing must cease immediately as soon as damage is discovered!
Adhesive bonding: wood flooring should be left for >24 hours before it is walked on.
Glueless: the floor can be walked on immediately after installation.
The ideal interior climatic conditions for wood flooring are 20-22° and 50-60% relative humidity. Excessive changes in air pressure can cause slight joint gap formation and deformations.
Not suitable for wet-rooms.
he Kaindl image database was specifically designed to help our customers create sales documents. Simply use your Kaindl customer number to register.
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Kaindl sees itself as playing a role in the development of the regional area and therefore supports selected projects brought to life to the benefit of Salzburg as living space.
Simply send an email to email@example.com and we will send you in return all the pertinent information relating to your request as soon as possible.
Please contact the management board through the firstname.lastname@example.org if you are interested in regional and national press relations concerning the Kaindl company. Ms. Ingrid Kronbichler email@example.com takes care of media enquiries from around the world.
Please contact Ingrid Kronbichler: firstname.lastname@example.org
Kaindl products are sold exclusively via the furniture industry and wholesalers.
The end user can obtain Kaindl products through retail outlets and building supply stores.
Kaindl has a working dealer network in most countries. You can find the right partner using the Dealer Search function.
Please refer to your contact partner at your retail outlet or contact Kaindl Sales at email@example.com.
Data sheets and processing information are available for most products. Our team of technicians will be pleased to answer any specific questions.
Yes, we publish recommended retail prices.
We will be pleased to end you A4 samples. You can request them directly from our website or request them from your retail dealer.
Kaindl does not operate direct sales. Please contact your retail dealer.
The laminate flooring we supply consists mainly of wood. The emission of formaldehyde from wood in its natural state lies at around 0.005-0.015 ppm. The emission of formaldehyde from our finished products is far below the legal limit values of Emission Class E1 (< 0,1ppm EN717-1). The emission of formaldehyde from our laminate flooring immediately after production and installation lies at 0.005-0.03ppm. This emission level is not continuous; after six weeks it is down to just one half of these values.
Kaindl products are absolutely safe. Kaindl manufactures in compliance with Austrian and European standards and is routinely inspected by institutes of world repute.
Kaindl has transferred transports between the two sites from road to rail and reduced the number of truck journeys by up to 11,000 per year. In addition, a large quantity of raw materials is delivered by rail.
Kaindl is participating in the PEFC Audit in the "Tauern Region" (Region 8).
This is not possible. As we process around 140 to 160 truck and wagon loads every day (Lungötz + Salzburg) we are unable to organise individual collections for end users and tradesmen.
Kaindl supplies customers in 80 countries around the world exclusively from its two sites in Wals near Salzburg and Lungötz.